Commonly Asked Questions
1: How do I place an order?
Placing an order is simple. Visit our online shop, select the desired guitar body model, choose your routing and build options, and follow the easy checkout process. If you encounter any issues, our customer support is here to assist you.
2: What happens after I place an order?
After placing an order, you'll receive an order confirmation email with all the details. Our team will then begin crafting your custom guitar body with precision and care. Orders typically take between 3 to 4 weeks for production, depending on our current order backlog. Placing an order sooner secures your spot in our production schedule. Please note that this timeframe allows for precision craftsmanship, ensuring your guitar body meets the highest standards. Once your order is ready to ship, you'll receive another email with tracking information. We appreciate your patience and look forward to delivering a quality product tailored to your specifications.
3: Will contacting you speed up my order process?
No, Reaching out to us won't expedite the processing. Orders are completed in the sequence they are received, ensuring fairness for all customers. If you have any specific concerns or queries, we recommend waiting for our regular updates on the status of your order. We appreciate your understanding.
4: How is the order processing sequence determined?
Orders are completed in the sequence they are received. This ensures fairness and transparency in our production process. While we don't offer expedited processing, rest assured that each order receives the same attention to detail and craftsmanship, creating a consistent and high-quality experience for all our customers.
5: Can I change my order after I place an order?
You have a 24-hour window to contact us regarding any potential changes to your order. The feasibility of changes depends on the nature of the requested modifications. Once the build process has commenced, certain alterations may not be possible.
6: Will my neck and parts fit?
Our guitar bodies are crafted using Fender's® 2-3/16" width and 5/8" deep neck pocket specifications and are compatible with any necks made to these specs. Other parts such as bridges, pickups etc. are all standard sizes per part manufacturer. This ensures compatibility with a variety of necks and parts designed to these industry standards. If you have any specific questions about compatibility or customization, feel free to reach out to us, and we'll be happy to assist you.
7: Do you offer finishing services for guitar bodies?
While we appreciate the interest, we do not provide finishing services. Our specialty lies in providing custom designed unfinished guitar bodies for DIY builders who enjoy the hands-on experience of crafting their own guitars.